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How Generative AI Is Already Transforming Customer Service

Open AI launched ChatGPT less than a year ago, and already companies in every industry are exploring how generative AI can augment the capabilities of their customer care centers.

Beyond “Carbon Tunnel Vision” in Food Systems

Over the past decade, decarbonization has become a global rallying cry, giving leaders a common language to tackle climate change by establishing relatively clear, agreed-upon emissions targets.

Resetting the Course: Global Wealth Report 2023

The past few years have been difficult for many industries, and wealth management is no exception. What had been a steamroller of global financial wealth expansion began to develop engine trouble in 2022, with booking centers undergoing major power shifts.

KCG in Africa

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